Restricted Regions and SMS Availability
SMS delivery is subject to local telecom regulations and operator policies. As a result, SMS services may be unavailable, restricted, or require additional setup in certain regions.
Regions where SMS is not supported
SMS services are not available in the following regions due to regulatory or policy restrictions. Messages to these destinations will be blocked and not delivered:
- Cuba
- China
- Iran
- Kazakhstan
- Russia
- Singapore
- Syria
Regions requiring registration prior to SMS enablement
In some regions, local regulations require sender or traffic registration before SMS delivery can be enabled. This may involve additional documentation, longer lead times, and additional costs related to registration and compliance.
SMS delivery to these regions is subject to a review process. Requests are evaluated based on regulatory requirements, implementation complexity, and associated costs. While we aim to support our customers where possible, SMS delivery may not be enabled if the required registration is disproportionately complex or costly.
If you need SMS delivery in any of the regions listed below, please contact Specops Support for advise on available options.
The following regions require registration before SMS delivery can be enabled:
- Afghanistan
- American Samoa
- Angola
- Armenia
- Azerbaijan
- Bahrain
- Bangladesh
- Benin
- Bhutan
- Burkina Faso
- Burundi
- Cambodia
- Cameroon
- Cape Verde
- Central Africa
- Chad
- Chana
- Comoros
- Congo
- Congo, Democratic Republic of
- Cook Islands
- Djibouti
- East Timor
- Equatorial Guinea
- Eritrea
- Fiji
- French Polynesia
- Gabon
- Gambia
- Georgia
- Guam
- Guinea
- Guinea-Bissau
- Indonesia
- Ivory Coast
- Jordan
- KDPR
- Kenya
- Kiribati
- Kuwait
- Kyrgyzstan
- Laos PDR
- Lebanon
- Lesotho
- Liberia
- Libya
- Madagascar
- Malawi
- Maldives
- Mali
- Marshall Islands
- Mauritania
- Mauritius
- Micronesia
- Mongolia
- Mozambique
- Myanmar
- New Caledonia
- Niger
- Niue
- Norfolk Island
- Northern Mariana Islands
- Pakistan
- Palau
- Palestinian Territory
- Papua New Guinea
- Rwanda
- Samoa
- Sao Tome and Principe
- Seychelles
- Sierra Leon
- Solomon Islands
- Sudan
- Swaziland
- Tajikistan
- Togo
- Tonga
- Turkmenistan
- Ruvalu
- Uganda
- Vanuatu
- Wallis and Futuna
- Yemen
- Zambia
- Zimbabwe