Privacy and Data Policy

Updated May 18, 2018

Specops Software (hereinafter also referred to as “we”, and/or “our”) is committed to preserving the privacy of individuals (hereinafter also referred to as “you” and/or “client”) who visit and engage with our website. This Privacy Policy covers the use, and disclosure of information collected from www.specopssoft.com and third-party services that work on our behalf. It describes what information we collect from you (visitor, customer, member, or candidate), why we collect it, how we collect it, what we use it for, and how you can access, update, or delete your personal information.

Specops Software complies with applicable GDPR regulations. We are committed to high standards of information security and privacy. Any instance where Specops Software acts as a Data Processor or Data Controller is documented and communicated according to GDPR regulations.

Data Collection

Provide information

We collect user data to provide information requested by you via email, telephone, or form registration. When you ask for information from Specops Software we collect the following information: name, email address, phone number, company name, country, visits to our website, and email behavior.

Provision of goods and services

We collect user data to provision goods and services according to a contract with a client. When you become a client of Specops Software we collect the following information: name, email address, phone number, company address, information regarding contracts and products purchased, visits to our website, and email behavior.

We may provide your personal information to companies that provide services to help us with our business activities, such as payment processing. These companies are authorized to use your personal data only as necessary to provide these services to us.

For information regarding data collection and processing within our products and services, see Specops uReset Terms of Service and Specops Authentication Terms of Service.

Recruitment

We collect user data within job recruitment processes in order to contact candidates. When you apply for a job directly with Specops Software through a recruiter or on a job posting website, we collect the following information: name, address, email address, phone number, employment history, education history.

We may provide your personal information to companies that provide services to help us with our recruitment processes. These companies are authorized to use your personal data only as necessary to provide these services to us.

Use of Information

We may use your personal information to provide information or services you’ve requested. We may use third-party services to assist us in processing your personal information. We require that such third-party services comply with our Privacy and Data Policy as well as any appropriate confidentiality and security measures. We may use certain information collected from you to troubleshoot technical problems, administer services, and/or develop products.

Specops Software does not rent or sell your information. We use online information in the following ways:

  • Information you provide us as part of a registration process we may use to contact you;
  • Information you provide online, including actions or clicks from hyperlinks and subscriptions, we may use the information to customize future communications and web pages;
  • Email and use data to direct you to a particular web pages, customize the web pages you see, or otherwise increase the relevance of the information you receive;
  • For information about web pages visited, page sessions per week, and the like, we may use this information internally to improve the design and user experience of our web pages.

Specops Software may use third-party storage or service-provider companies to perform some functions including the processing of data. Such companies are under a duty of confidentiality to not share your information with anyone else.

Sharing of Information

Specops Software shares your information for business purposes on a need-to-know basis, and only with:

  • Employees and affiliates;
  • Customers from which we received the information;
  • Resellers and business partners so that they may contact you for various purposes related to Specops Software products;
  • Other third-parties that (a) agree to safeguard such information, (b) sign confidentiality agreements, and (c) only use such information for our benefit;
  • Other entities authorized to have access to such information under applicable law or regulation.

Specops Software may disclose customer information to protect our rights or property, to enforce our terms of use and legal notices, as required or permitted by law, or at the request of government regulators or other law enforcement officials and the courts (including the issuance of a valid subpoena). We have no duty to notify you of such compliance with the law.

Your information also may be transferred in connection with a sale, merger, transfer, exchange or other disposition of all or a portion of a business of Specops Software or its subsidiaries, or both.

Cookies and other Tracking Technologies

Our analytics provider uses technologies such as cookies, beacons, tags and scripts, to analyze trends, administer the website, track users’ movements around the website, and gather demographic information about our website visitors as a whole. A cookie is a small file stored on your computer by a website which gives you a numeric user ID and stores certain information about your activity on the site. We use cookies to let us know that you are a returning visitor and to provide certain features to you. Most web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies. If you disable this feature, you will not experience any functionality problems with our website.

Google Adwords remarketing

We use the Google AdWords remarketing service to advertise on third-party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who have visited certain pages on our site, or haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the Specops Software website. Any data collected will be used in accordance with our own privacy policy and Google’s privacy policy. You can set preferences for how Google advertises to you using the Google Ads Settings page.

When you click on links and/or ad banners that take you to third-party websites, you will be subject to the third parties’ privacy policies, and not ours. While we support the protection of privacy on the Internet, we cannot be responsible for the actions of third party website. We encourage you to read the posted privacy statement and user terms and conditions whenever interacting with, and prior to providing any personal information to, any other website.

You can update or delete your information

You can unsubscribe from our email marketing at anytime from this page, or request to be deleted from our database by sending us an email at infomaster@specopssoft.com, or sending your request to any Specops Software office.

Changes to this Policy

We may update this policy to reflect changes to our information practices. We encourage you to periodically review this page for the latest information on our privacy practices.