Uninstall Specops Authentication

To uninstall Specops Authentication, complete the steps on this page.

1. To remove your customer account, please contact Specops Support.
2. To uninstall the Gatekeeper, go to Program and Features and remove the application.
3. To remove the Entra ID configuration:
   1. Navigate to Microsoft Entra ID in Specops Authentication Web.
   2. Click Connection and then Remove.
   3. After removal, make sure to revoke the admin consent in the Entra ID tenant.

Uninstalling local components

The local components below need to be removed in order to ensure a complete uninstall of Specops Authentication.

Add/Remove Programs

• Uninstall Specops Authentication Gatekeeper and Specops Authentication Admin from Programs and Features.

File system

• Navigate to C:\Program Files\Specopssoft and delete the Specops Authentication folder.
• Navigate to C:\ProgramData\Specopssoft and delete the Specops Authentication folder.

Registry

• Navigate to HKEY_LOCAL_MACHINE > Software > Specopssoft, and delete the Authentication folder.
• Navigate to HKEY_CURRENT_USER > Software > Specopssoft, and delete Authentication folder.

Active Directory

• Navigate to System > Specops, and delete the SpecopsAuthentication container.
• Navigate to Users, and delete the Specops Cloud Admins, Specops Gatekeepers and the Specops Service Desk Agents groups.
• If you used a Managed Service account: Navigate to the Managed Service Accounts folder, and delete the account associated with the Gatekeeper.
• Open Computer Management and navigate to System Tools > Local Users and Groups > Groups, and click Administrators. Select the Gatekeeper account and click Remove.
• Remove the Specops uReset enrollment data sub-object. The sub-object can be found under the user object if Users, Contacts, Groups, and Computers as containers, and Advanced Features is enabled from the View menu.