Knowledge Base

Due to code changes in Windows ADK 10 v2004, the MDT utility (Microsoft.BDD.Utility.dll) that identifies BIOS or UEFI firmware types no longer works correctly, and identifies BIOS-based machines as UEFI-based machines. Symptom Deployments will fail with the following error: FAILURE (5616): 15299: Verify BCDBootExLitetouch deployment failed, Return Code = -2147467259 0x80004005Failed to save environment to...

The license count The requirements that needs to be fulfilled for taking up a license seat are that the Specops Client Side Extension is installed on the machine and that a Specops Deploy configured group policy Is applied to its computer object in Active Directory. After a group policy update on the machine a computer...

The following warning message below is received when you try to open the Specops Deploy App Control center: License Information: Failed to communicate with the Specops Deploy Server. Make sure that the server is installed correctly and running. Detailed error message: No connection could be made because the target machine actively refused it. Reason: This...

The admin account must have the permissions ”Edit settings”, ”Delete” and ”Modify” on the Specops Deploy App GPO that is being used. If the admin should have access to Specops Deploy Feedback data the account must be added to the group “Specops Deploy Feedback Users”. The group can be found locally on the Specops Deploy App server....

When opening the Specops Deploy / APP admin tool on the server the following error message is being received: License Information Failed to communicate with the Specops Deploy Server. Make sure that the server is installed correctly and running. Detailed error message: The remote server returned an error: (503) Server Unavailable. Possible cause Proxy settings...

Possible cause The Microsoft bits protocol cannot handle the high amount of files/folders for the package. Bits has limitations. Both Windows updates and Specops are using the bits protocol for downloading and Windows updates always has higher priority than Specops. So when Windows Updates are being downloaded to a machine then Specops must stand in...

Problem During start up, the computer hangs on the “Applying Specops Deploy Policy” for a few minutes. Possible solution The message “Applying Specops Deploy Policy” is a message that is shown until Windows decides to show something else. In other words, we can’t be 100% sure which GPO process that is causing this. Our suggestion is...

Possible cause The client is not installing the application because it is not a member of the security group. The share where the application files are located do not have permissions for Authenticated users. Possible solution Add the client to the group. Rerun GPUPDATE to install the application.

The Specops Deploy Server is unable to save the information to a network share called IFP on the feedback server. Possible cause The Server was unable to share the folder. Possible solution Add the SCV_SD account to “Local Administrators” and restart the Specops Deploy Server Service. Verify in the log file that the folders were...

The Specops Deploy Server service is unable to create a Service Connection Point (SCP) for Specops Deploy in Active Directory because access was denied. Possible cause The SVC_SD (Deploy Service Account) does not have the correct permissions on the computer object of the feedback server in AD. Possible solution Open Active Directory Users and Computers....