Customers often inquire about how the license count actually works in Specops Password Reset. To make life easier,I decided to clarify a few things. The counting mechanism varies depending on the type of license being used. Below are the... Read More
Specops Software Blog
Press release: Specops uReset Takes Mobile Multi-Factor Authentication to the Next Level
New authentication capabilities in Specops uReset use mobility to ensure flexible multi-factor authentication when it’s needed. Support for Duo Security, Google Authenticator and Microsoft Authenticator New fingerprint authentication support: Android 6.0 and Apple Touch ID fingerprint recognition technology Helpdesk... Read More
Helpdesk password reset best practices
If your organization is currently using a self-service password reset solution, it is critical that the helpdesk staff who manage the system, and assist users, consistently follow best practices. This post will provide tips for reducing password-related calls to... Read More
Default Reinstall: What customers are asking
What data is saved with a default reinstall? A question that customers often ask is what data is saved with a default reinstall? The profile data is my usual answer. Then I had a debate with my colleague Johan... Read More
End-user password behavior: the bane of IT
We recently ran a meme contest on Spiceworks asking IT administrators and support staff to create a password related meme that captured their password management challenges. I’ve taken the liberty of including some of these throughout this article. With... Read More
Adobe Reader best practices with App Deploy
A customer recently asked me: What is the best way to handle all of the numerous Adobe updates? After the initial install, updates may be required quite frequently. How do you manage it? I turned to my colleague Johan... Read More
And the best password meme award goes to…
For a few weeks now we have been running a contest for SpiceHeads, IT professionals who use Spiceworks and thereby are official curators of all things Spicy. The inspiration for the contest came after attending several local SpiceCorps meetups,... Read More
Intel I217, I218 and I219 NIC drivers in Windows PE
We receive a lot of support requests from customers that have problems with getting Windows PE to work with new hardware from HP, Dell, and Lenovo. What they all have in common is the Intel I217, I218, and I219... Read More
Upgrade your Specops Deployment servers using Powershell
A few weeks ago, I visited a customer with a large Specops Deploy environment: about 60 sites and one deployment server on each site. Instead of upgrading from the Specops Deploy GUI, I used two PowerShell scripts and the... Read More
Add Internet Explorer to Windows 10 start menu
As you may know from a previous blog post, the Windows 10 start menu can be customized. In this post, I will show you how to add Internet Explorer to the start menu. Before you get started, refer to... Read More