Do you need a self-service solution to enable employee password resets in Active Directory? You are likely familiar with the cost-savings, usability, and security benefits of our password reset solution, now you need to know how much it costs.... Read More
Custom ADMX templates for the Specops Authentication Client with Specops Password Reset
One of the great things about Specops Software solutions is that they are designed to require as little installation effort as possible. This means that our customers can get a system up and running very quickly, usually zero impact... Read More
How to remove insecure TLS protocols on your Password Reset System
A customer recently reported a problem with their Specops DMZ server after users were unable to reset their passwords via the password reset mobile app. The customer reinstalled the DMZ server, but still no success. Typically when we run... Read More
Configuring Chrome and Firefox for Windows Integrated Authentication
Windows Integrated Authentication allows a users’ Active Directory credentials to pass through their browser to a web server. Windows Integrated Authentication is enabled by default for Internet Explorer but not Google Chrome or Mozilla Firefox. Users who use the... Read More
“Untrusted Connection” error in Firefox & Intermediate Certificates
There are many reasons why you may see an SSL error, some of which will vary by browser. Even if the SSL certificate is installed correctly, you are not necessarily in the clear. One of our password reset customers... Read More
How licenses are being counted in Specops Password Reset
Customers often inquire about how the license count actually works in Specops Password Reset. To make life easier,I decided to clarify a few things. The counting mechanism varies depending on the type of license being used. Below are the... Read More
Search for custom AD attributes from the helpdesk
From Specops Password Reset (SPR) 6.4 and onwards, there will be a new registry setting that will allow you to specify the AD attribute to search from the helpdesk. If the registry setting is not set, the default will... Read More
Add users to an Active Directory group based on user attributes
A while back I visited a company to help install Specops Password Reset. They wanted a Group Policy configured for password resets using SMS to be applied to users with a corporate mobile phone. All other users should be reached... Read More
Webpage Login for Specops Password Reset Enrollment
I get asked every now and again by clients about allowing external users to enroll in the password reset system and whats the best way to enable this. The problem is that by default we use Windows Authentication which... Read More
Custom Attribute Mobile
Overview Specops Password Reset (SPR) leverages mobile devices for resetting passwords, and receiving new, possibly temporary, passwords from the Service Desk. When organizations choose to use Mobile Devices, the mobile numbers must be available to the Service Desk. SPR... Read More