7 ways to strengthen security questions

Security questions have been around almost as long as the Internet and passwords. They are inherently weak and recently both Gartner and the National Institute for Standards and Technology (NIST) have drawn a hard line in the sand concerning them.... Read More

Specops Software

Press release: Specops uReset Increases Privileged User Security

New security features limit security risk associated with administrator and helpdesk accounts by tightening access Login multi-factor authentication (MFA) for administrators and helpdesk users Granular, delegated helpdesk access permissions Stockholm, <August 17, 2016> – Specops Software announced today a... Read More

Password Reset with Biometrics

Resetting password? Just put your finger on it

It’s no secret that people hate passwords. Organizations often require passwords to be at least eight characters long and include lowercase letters, uppercase letters, number and special characters. While these complexity requirements barely make passwords secure, they are enough... Read More

Helpdesk password reset best practices

Helpdesk password reset best practices

If your organization is currently using a self-service password reset solution, it is critical that the helpdesk staff who manage the system, and assist users, consistently follow best practices. This post will provide tips for reducing password-related calls to... Read More

Why is password reset a security loophole?

Why is password reset a security loophole?

Authentication is a process of validating the identity of a user that is trying to gain access to an application or system. While many companies have taken the steps to implement strong authentication, they don’t always require users to... Read More

Prepare the helpdesk for self-service

The helpdesk staff is an important factor in the success of your self-service password reset rollout project. The helpdesk staff needs to know what is going to change, why the organization is making the change, and what they need... Read More