News and Research

Password Reset with Biometrics

Resetting password? Just put your finger on it

It’s no secret that people hate passwords. Organizations often require passwords to be at least eight characters long and include lowercase letters, uppercase letters, number and special characters. While these complexity requirements barely make passwords secure, they are enough... Read More

Helpdesk password reset best practices

Helpdesk password reset best practices

If your organization is currently using a self-service password reset solution, it is critical that helpdesk staff who manage the system, and assist users, consistently follow password reset best practices. This post will provide tips for reducing password-related calls... Read More

End-user password management behavior: the bane of IT

End-user password behavior: the bane of IT

We recently ran a meme contest on Spiceworks asking IT administrators and support staff to create a password related meme that captured their password management challenges. I’ve taken the liberty of including some of these throughout this article. With... Read More

best password policy meme award

And the best password meme award goes to…

For a few weeks now we have been running a contest for SpiceHeads, IT professionals who use Spiceworks and thereby are official curators of all things Spicy. The inspiration for the contest came after attending several local SpiceCorps meetups,... Read More

Why is password reset a security loophole?

Why is password reset a security loophole?

Authentication is a process of validating the identity of a user that is trying to gain access to an application or system. While many companies have taken the steps to implement strong authentication, they don’t always require users to... Read More