According to research from Forrester, a significant percentage of calls to the helpdesk are relating to password problems, with each password reset costing an average of $70 to carry out. Implementing a self-service password reset solution is a great... Read More
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End-user password behavior: the bane of IT
We recently ran a meme contest on Spiceworks asking IT administrators and support staff to create a password related meme that captured their password management challenges. I’ve taken the liberty of including some of these throughout this article. With... Read More
Adobe Reader best practices with App Deploy
A customer recently asked me: What is the best way to handle all of the numerous Adobe updates? After the initial install, updates may be required quite frequently. How do you manage it? I turned to my colleague Johan... Read More
And the best password meme award goes to…
For a few weeks now we have been running a contest for SpiceHeads, IT professionals who use Spiceworks and thereby are official curators of all things Spicy. The inspiration for the contest came after attending several local SpiceCorps meetups,... Read More
Intel I217, I218 and I219 NIC drivers in Windows PE
We receive a lot of support requests from customers that have problems with getting Windows PE to work with new hardware from HP, Dell, and Lenovo. What they all have in common is the Intel I217, I218, and I219... Read More
Upgrade your Specops Deployment servers using Powershell
A few weeks ago, I visited a customer with a large Specops Deploy environment: about 60 sites and one deployment server on each site. Instead of upgrading from the Specops Deploy GUI, I used two PowerShell scripts and the... Read More
Add Internet Explorer to Windows 10 start menu
As you may know from a previous blog post, the Windows 10 start menu can be customized. In this post, I will show you how to add Internet Explorer to the start menu. Before you get started, refer to... Read More
SOX (Sarbanes-Oxley Act) cybersecurity compliance guide
In today’s digital-first business world, the line between financial integrity and cybersecurity is thinner than ever. At the heart of this intersection lies the Sarbanes-Oxley Act (SOX) — a law passed in the wake of early-2000s corporate scandals to... Read More
Press release: Specops Password Policy Blocks Vulnerable Passwords
Stop users from creating passwords on known leaked password and password hash lists. Block password and password hash lists from major leaks Test hash of new password against hash dictionaries Specops Software announced today a new release of Specops... Read More
Search for custom AD attributes from the helpdesk
From Specops Password Reset (SPR) 6.4 and onwards, there will be a new registry setting that will allow you to specify the AD attribute to search from the helpdesk. If the registry setting is not set, the default will... Read More