Press release: Specops uReset Increases Privileged User Security

New security features limit security risk associated with administrator and helpdesk accounts by tightening access

  • Login multi-factor authentication (MFA) for administrators and helpdesk users
  • Granular, delegated helpdesk access permissions

Stockholm, <August 17, 2016> – Specops Software announced today a new release of Specops uReset that applies security best practices to users and administrators accessing the reset system. The addition includes delegated helpdesk functionality that uses existing Active Directory permissions and Multi factor Authentication for administrators and helpdesk users signing into the service.

“Administrator and helpdesk users have access to capabilities and data that if in the wrong hands can wreak havoc within an organization,” says Thorbjörn Sjövold, CTO of Specops Software. “Specops uReset’s new security features allow IT departments to get a better handle on these accounts in terms how they need to authenticate to the service and what they can do within it.”

Privileged user accounts present a security threat to organizations that do not have password security best practices in place, in a time when the frequency of breaches is increasing. Organizations need to go beyond a single point of vulnerability and use multi-factor authentication, especially with high access, high-risk accounts. There are situations where even privileged users should not have the same level of trust or permissions, for example outsourced helpdesk resources.

Specops uReset addresses both of these best practices to allow organizations to increase their password security. The solution’s extensive MFA options can now be used not only to ensure that users are who they say they are before resetting or unlocking their own accounts but also to verify administrator and helpdesk users who are trying to access the system. And as a solution that is natively integrated with Active Directory, the new delegated helpdesk feature allows system administrators to use granular permission settings configured in Active Directory to control what helpdesk users can access and do within the system.

“Increasing the security profile of privileged users is essential as threats continue to persist,”  Sjövold says. “Specops uReset allows IT departments to leverage existing assets and out-of-the-box functionality to address two important areas to better secure access.”

Read more information on Specops uReset and how it can address your self-service password reset needs in a highly secure, highly usable manner.

About Specops uReset

Specops uReset is the next generation password reset solution by Specops Software. The solution revolutionizes self-service password reset by providing authentication choice through its support of flexible multi-factor authentication, multiple pre-enrollment options and a highly intuitive Web interface that can be accessed anytime, anywhere from any Internet connected device to guarantee end-user adoption, higher productivity and lower IT support costs.

About Specops Software

Specops Software is an award-winning software company that develops solutions for desktop and password management which extend the functionality of Windows infrastructure. With offices in the US, Canada, the UK and headquarters in Stockholm, Sweden, Specops Software helps companies, organizations and educational institutions in more than 50 countries. Specops Software has grown steadily since it was founded in 2001 and reports strong turnover and solid profit.

(Last updated on July 8, 2021)

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