Customers often inquire about how the license count actually works in Specops Password Reset. To make life easier,I decided to clarify a few things. The counting mechanism varies depending on the type of license being used. Below are the... Read More
Password Policy Management
Categories
Search for custom AD attributes from the helpdesk
From Specops Password Reset (SPR) 6.4 and onwards, there will be a new registry setting that will allow you to specify the AD attribute to search from the helpdesk. If the registry setting is not set, the default will... Read More
Add users to an Active Directory group based on user attributes
A while back I visited a company to help install Specops Password Reset. They wanted a Group Policy configured for password resets using SMS to be applied to users with a corporate mobile phone. All other users should be reached... Read More
Social engineering warning: watch out for that password reset call
Fake password reset calls are the new hack Service desk staff are trained to help users with password related issues gain access to their account. This makes them popular targets for hackers. According to the 2018 Verizon Data Breach... Read More
Rolling out new password policies: Changing the pwdlastset attribute
Rolling out new Password Policies can require planning. Captain Obvious? Maybe. But planning, planning and planning will ensure you ask all your questions upfront. It is tortoise and hare right? “Less haste, more speed!” In discussing some planning with... Read More
Custom Attribute Mobile
Overview Specops Password Reset (SPR) leverages mobile devices for resetting passwords, and receiving new, possibly temporary, passwords from the Service Desk. When organizations choose to use Mobile Devices, the mobile numbers must be available to the Service Desk. SPR... Read More
Reset passwords with mobile app
We know what it’s like to get blasted with helpdesk calls after every holiday and vacation period. As long as people use passwords, people will forget passwords. Which is why we’ve made resetting passwords even easier with our mobile... Read More
Alternate Ways to Update Trusted Sites
Internet Explorer assigns all websites to one of four security zones: Internet, Local Intranet, Trusted Sites or Restricted Sites. The security settings that will be used for that site are dictated by the security zone the site is in.... Read More
Troubleshooting with Group Policy event log
Walking through the basics in troubleshooting anything is a good process to follow. In a previous post about Group Policy troubleshooting I talked about the four areas where you should start: Getting a bit deeper into the Events can be... Read More
4 Steps to Troubleshooting Group Policy
A customer called recently who was having some pretty basic troubles with Specops Deploy. What struck a chord with me was how important the simple, basic steps are in troubleshooting Group Policy. Sure, there is plenty of complex stuff... Read More