Flexible Security For Your Peace of Mind
  • Guides

    Helpdesk Guide

    The helpdesk staff plays an important part in the success of the rollout. To enforce the self-service process, keep them in the loop and empower them against reverting to old habits. The provided Helpdesk Guide walks through relevant features including, user verification using enrolled identity services, unlocking accounts, and resetting passwords. It also identifies when…

  • Infographics

    Do’s & Don’ts of the Specops uReset Admin

    Stay in control over the enrollment process by making the most out of the available identity services, notifications, and reminders.

  • Datasheets

    Identity Services Selection Guide

    Not all identity services are created equal. To help you select the best fit for your organization, we have created a matrix, with the following criteria. The MFA factor the identity service addresses: something you know, something you are, something you have The enrollment flexibility: pre-enrollment and/or administrator enrollment using existing Active Directory data Mobile…


  • Whitepapers

    Compliance and beyond: Future-proofing your password policy (UK)

    In this whitepaper, we will scrutinize conventional password best practices, using knowledge attained from Microsoft’s “Password Guidance” whitepaper, and National Institute of Standard and Technology (NIST)’s “Digital Authentication Guideline” publication SP 800-63-3. Next, we will examine the extent to which the new best practices have penetrated compliance and advisory requirements: PCI DSS the Cyber Essentials scheme the National Cyber Security…

  • Infographics

    Simplifying password recommendations

    This infographic outlines some password security best practices, as outlined in Microsoft’s Password Guidance whitepaper, NIST’s Digital Authentication Guideline, and PCI-DSS requirements.

  • Datasheets

    Specops uReset® & Specops Password Reset Comparison Chart

    This document provides a side by side comparison of features, components, and requirements across  Specops two self-service password reset solutions: Specops uReset and Specops Password Reset.


  • Guides Whitepapers

    Buyer’s Guide: Self-service Password Reset Solution

    If you have identified the need for a self-service password reset solution, you are likely familiar with the cost-savings, usability, and security benefits. The next step is identifying the criteria to use when evaluating the desired outcome of your investment. Achieving significant savings, eliminating password related helpdesk calls, and maintaining security requires looking at what we call the Triple A’s:…

  • Videos

    Enroll and reset your password with Specops uReset

    Specops uReset revolutionizes self-service password reset by enabling authentication choice. With support of over 20 identity services that can be weighted and layered to increase identity security and end-users understanding of it, uReset guarantees that your end-users will always be able to complete the reset/account unlock task in the most secure and intuitive manner. The…

  • Videos

    Helpdesk Identity Verification

    The helpdesk is a popular target for hackers. One tactic used is social engineering. While social engineering is extremely common when using security questions, it is much less common if multi-factor authentication is used. Specops uReset enables the helpdesk to verify the accounts of users, using any of their enrolled identity services, or by sending…


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