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Specops uReset lifts the burden from the IT service desk by enabling end users to address common tasks related to password management including forgotten passwords, locked out Active Directory accounts, and password resets and changes. The solution goes beyond the traditional identity verification methods, and revolutionizes self-service with flexible authentication prior to resets. With a powerful multi-factor authentication engine, uReset ensures that users always have a secure way to reset their password, from any location, device, or browser.
Enrolling with uReset is simple. Guide users to their enrollment using configurable reminders and notifications. To guarantee adoption, use the pre-enrollment options (3rd party ID services like Okta or Duo, AD attributes and more) to register users before roll out. If you are using uReset with any other Specops Authentication products, you can extend user enrollments to secure service desk assisted password resets and encryption key recovery. Additionally, if you are using Specops uReset with Specops Password Policy (with Breached Password Protection validation) users will not be allowed to select a weak password during the password creation process.
|Feature highlights||Specops uReset||Azure AD self-service password reset|
|OOTB 3rd party identity services e.g. Duo Security, Okta, Symantec VIP, PingID||Yes||Yes|
|Updates locally cached credentials (remote)||Yes||No|
|Enrollment notifications||Yes (Email, SMS, balloon tip)||Yes (Email)|
|Helpdesk interface||Yes, with Secure Service Desk||No|
|Compromised password protection validation||Yes, over 3 billion previously leaked passwords are blocked||No, allows use of leaked passwords based on scoring algorithm|
|Dynamic password policy display||Yes||No, users receive vague guidance|
How does it work?
Specops uReset is natively integrated with Active Directory. Configuration of the system is done using Group Policy, without introducing added complexity to your environment. This means that no external database is required to store password related information. User data is stored directly in Group Policy user objects, minimizing security risk while ensuring inherent real-time password provisioning.
uReset consists of the following components and does not require any additional resources in your environment. The authentication backend, web, and identity services are hosted in the cloud.
What does it look like?
uReset enhances login security by extending multi-factor authentication to self-service password reset. There are 20+ identity services available to ensure that you can select the best options for your users.
However, since not all identity services are equally secure, administrators can assign each identity service a trust value, based on their perceived level of security.
The trust assignment is managed via stars, as shown in the administrator view to the right.
What does it look like for end users
Specops uReset uses a dynamic and customizable password policy rules display to guide users with real-time feedback as they are typing in their new password.
This allows users to self-correct before submitting the new password and ultimately reduce calls to the service desk.
uReset customers using Specops Password Policy can also display length-based password aging and compromised password check feedback
Why customers choose Specops
Very simple to use
“It’s very simple to use, I would say. You just have a link on the first page of your computer, click that one, open the authenticator in your phone, get a code, put it in, and then you write a new password, and then you’re up and running again.”
– Case study from Thomas Lundvall, Manager R&D Sweden Mechanics at Cargotec
Super End-User Friendly
“But most importantly the system has proven to be super end user friendly, especially around authentication with all the options such as Twitter and Fingerprint authentication to name a few. Our users get it, it’s quick, and secure.”
– Case study from Eric Tanner, Service Desk Manager at Medical College of Wisconsin
Quickly reset insecure passwords after a ransomware attack
When a group of hackers used weak passwords to carry out a ransomware attack on the municipality of Kalix in Sweden, the municipality worked with IT consultants and security experts to complete system upgrades.
– Read how uReset was an essential part of their recovery process in their case study.
Get a Demo of Specops uReset
Interested in seeing how Specops uReset can work in your environment? Click here to set up a demo or trial today.