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License Information: Failed to communicate with the Specops Deploy Server. Make sure that the server is installed correctly and running. Detailed error message: The remote server returned an error: (503) Server Unavailable.

When opening the Specops Deploy / APP admin tool on the server the following error message is being received:

License Information

Failed to communicate with the Specops Deploy Server. Make sure that the server is installed correctly and running. Detailed error message:

The remote server returned an error: (503) Server Unavailable.

Possible cause

Proxy settings

Open a Internet Explorer browser on the server, Go to SettingsInternet OptionsConnections – LAN settings and disable any proxy settings.

Make sure only Automatically detect settings is ticked/enabled

If the Specops Deploy / APP admin tool now can be open without any error then you know that it was caused by proxy settings.

Possible solution

Whitelist the Specops Deploy / APP server or keep the proxy settings disabled

 

 

 

Publication date: September 7, 2018
Modification date: September 7, 2018

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