Uninstalling Specops Authentication
To remove your Specops Authentication customer account, complete the below steps.
In Specops Authentication:
- In the Specops Authentication web menu, select Key Recovery, and click Disconnect.
- To remove your customer account, please contact Specops Support.
- Uninstall the Gatekeeper from Program and Features.
Uninstalling local components
The local components below need to be removed in order to ensure a complete uninstall of Specops Authentication.
Add/Remove Programs
- Uninstall Specops Authentication Gatekeeper and Specops Authentication Admin from Programs and Features.
File system
- Navigate to
C:\Program Files\Specopssoftand delete the Specops Authentication folder. - Navigate to
C:\ProgramData\Specopssoftand delete the Specops Authentication folder.
Registry
- Navigate to
HKEY_LOCAL_MACHINE > Software > Specopssoft, and delete the Authentication folder. - Navigate to
HKEY_CURRENT_USER > Software > Specopssoft, and delete Authentication folder.
Active Directory
- Navigate to
System > Specops, and delete the SpecopsAuthentication container. - Navigate to
Users, and delete the Specops Authentication Administrators, Specops Authentication Gatekeepers and the Specops Authentication User Administrators groups. - If you used a Managed Service account: Navigate to the
Managed Service Accountsfolder, and delete the account associated with the Gatekeeper. - Open Computer Management and navigate to
System Tools > Local Users and Groups > Groups, and click Administrators. Select the Gatekeeper account and click Remove. - Remove the Specops uReset enrollment data sub-object. The sub-object can be found under the user object if Users, Contacts, Groups, and Computers as containers, and Advanced Features is enabled from the View menu.