Specops uReset

One of the most time consuming and expensive password-related calls to the service desk is a local cached credential issue. Specops uReset updates the local cached credential, eliminating this service desk call.

Organizations can make use of information they already have – whether that’s AD attributes like mobile codes or an existing 3rd party identity provider to pre-enroll users in Specops uReset. Specops uReset also includes customizable enrollment reminder options from tooltip pop-up to unclosable browser window to help complete enrollment to other factors.

Clear and dynamic feedback at password reset means your self-service password reset solution won’t keep users calling the service desk about why their new password is rejected. Integrates well with Specops Password Policy and Breached Password Protection rules including length-based password aging + breached password check but can also be used without those products.

Specops uReset supports security features like masking the password as the user types it (prevents “shoulder-surfing” insider attack), not displaying security questions all at once (prevents social engineering attacks), and supports customizable lockout on failed authentication per identity service.

Forgotten passwords can often mean user lockouts from too many bad guesses. Specops uReset not only solves for the self-service password reset scenario but can also lift the burden from the service desk for lockouts.