Troubleshooting
Event Logging
Specops Password Notification Server writes entries to the Application event log on the server where it’s installed. Entries with source Specops Password Notification Servers are produced by the Specops Password Notification Server service.
Information events
Entries containing information have event IDs in the range 100 to 199. Below are some of the more important warning events.
Use the search widget below, or find event IDs in the table.
Event ID | Description |
---|---|
100 | Starting service... |
101 | Service successfully started (version x.x.x.x) |
102 | Stopping service... |
103 | Service successfully stopped |
104 | Sleep until HH:MM (time left is HH:MM:SS.MS)… |
105 | Start checking for expiring user passwords |
106 | Finished checking for expiring user passwords |
109 | Various types of information events |
Warning events
Entries containing warnings have event IDs in the range 200 to 299. Below are some of the more important warning events.
Event ID | Description |
---|---|
200 | The license is close to being exceeded |
201 | The trial license is about to expire |
202 | Service was stopped while processing users |
209 | Various types of warning events |
Error events
Entries containing errors have event IDs in the range 300 to 399. Below are some of the more important error events.
Event ID | Description |
---|---|
300 | An error occurred while the service was starting |
309 | Various types of error events |
310 |
Failed to create an email for user
|
311 |
Failed to create an email for user
|
Verbose logging
To enable verbose logging, use Registry Editor to modify the following values in the registry key HKLM\SOFTWARE\Specopssoft\Specops Password Notification\Server.
- Value: Debug
- Type: REG_DWORD
- Data: 1 (Decimal)
- Default: 0 (Decimal)
- Value: LogFilePath
- Type: REG_SZ
- Data: Path to log file.
- Default: C:\SPEXSERVER.LOG