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Un-enrolling a User

This is useful to know if you are in the process of testing or you have a need to un-enroll a user for one reason or another. The below are 2 ways in which you can do so.

Option 1:

Removing enrollment from the Secure Service Desk Portal. The link for this can be found in your gatekeeper:

Once in the Secure Service Desk portal, you can choose to remove individual identity services or you can choose to remove all of them:

Option 2:

Delete the leaf object from Active Directory. You can do this by ensuring the following settings are enabled:

After the settings are enabled, locate the user you would like to delete the enrollment data for and expand the user object and delete the SpecopsAuthentication leaf object:

Once either option is done, the user will then have to re-enroll in the identity services:

March 9, 2022

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