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Specops uReset
How to impersonate the gatekeeper managed service account for troubleshooting
If you are an administrator using Specops Authentication, and you want test a reset as the managed service account, this article will walk you through how to use PsExec.exe to impersonate that account. By using PsExec.exe you will open the new Command Prompt in the System Context and the account doing all the operations will...
Bulk add users to onboarding
The linked article below with assist with the scripting to bulk add users to onboarding utilizing First Day Password https://specopssoft.com/blog/scripting-new-user-onboarding-initial-password/
Event ID 2040 Access denied during a password change attempt
The Gatekeeper service account gets an access denied event during a user password change attempt and the password change fails. Event ID 2040 turns up in the Event viewer: Log Name: Specops Source: Authentication Gatekeeper (Specops) Date: 4/14/2023 8:42:49 AM Event ID: 2040 Task Category: None Level: Warning Keywords: Classic User: N/A Computer: gatekeeper01.domain.local Description:...
How do I upgrade my gatekeeper?
Launch the Specops Authentication Gatekeeper Admin console and if there is an upgrade available, you will see a banner at the top and a button to upgrade in the right hand corner: Once you click upgrade, you will be prompted to download and upgrade to the latest version and there will be nothing you need...
You cannot enroll for any more identity services.
This message appears when users are already enrolled in all the identity services configured within the policy: To fix this issue, more MFA options would need to be added for the user to be able to add additional enrollments, which can be done by logging into the admin portal and going under Products to uReset...
Migrating a Gatekeeper
With the retirement of Server 2012/r2, a question that has risen in popularity is how I migrate my gatekeeper to another server to continue using the product without any issues? Log on to the server with the gatekeeper you are looking to replace and launch the Specops Authentication Gatekeeper Admin application and locate the Admin pages and Reporting...