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Specops uReset (8.0 and later)
You cannot enroll for any more identity services.
This message appears when users are already enrolled in all the identity services configured within the policy: To fix this issue, more MFA options would need to be added for the user to be able to add additional enrollments, which can be done by logging into the admin portal and going under Products to uReset...
How do I upgrade my gatekeeper?
Launch the Specops Authentication Gatekeeper Admin console and if there is an upgrade available, you will see a banner at the top and a button to upgrade in the right hand corner: Once you click upgrade, you will be prompted to download and upgrade to the latest version and there will be nothing you need...
Event ID 2040 Access denied during a password change attempt
The Gatekeeper service account gets an access denied event during a user password change attempt and the password change fails. Event ID 2040 turns up in the Event viewer: Log Name: Specops Source: Authentication Gatekeeper (Specops) Date: 4/14/2023 8:42:49 AM Event ID: 2040 Task Category: None Level: Warning Keywords: Classic User: N/A Computer: gatekeeper01.domain.local Description:...
Migrating a Gatekeeper
With the retirement of Server 2012/r2, a question that has risen in popularity is how I migrate my gatekeeper to another server to continue using the product without any issues? Log on to the server with the gatekeeper you are looking to replace and launch the Specops Authentication Gatekeeper Admin application and locate the Admin pages and Reporting...