Self-service password reset with Specops uReset

Our enterprise self-service password reset software allows organizations to greatly reduce expensive password reset calls to the IT service desk. The solution enables users to securely reset their Active Directory passwords themselves, and update their local cached credentials, even when they are off VPN. End-users can initiate the password reset process right from the Windows logon screen on their workstations, and get helpful feedback to meet the password policy requirements. With security features like multi-factor authentication, trusted network locations, and geo-blocking, our password reset solution is consistent with the high level of security you expect.

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  • Password reset for remote users

    Our password reset tool enables remote users to manage their passwords, without calling the helpdesk. The solution prevents hard to troubleshoot service desk calls by updating the local cached credentials, even when a Domain Controller cannot be reached, and the user is off VPN. When a user’s password expires, they can reset their password right from the Windows logon screen.

    While especially useful for remote users, this capability means any user who forgets their password or locks themselves out, can get back to work faster, and avoid a call to the service desk. Self-service options that support the remote use case mean happier users and less service desk costs for the IT department.

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  • mfa password icon

    Flexible MFA

    The Specops enterprise password reset software allows users to verify their identity using a wide range of identity providers, including third-party services like Duo Security, Google Authenticator, Microsoft Authenticator, Okta, PingID, Symantec VIP, and Yubikey. Multiple authentication options guarantee that users will complete the password-reset task, even if an identity provider is unavailable.

    The multi-factor identity verification process extends to the helpdesk. You can enforce user ID verification by blocking service desk staff from resetting passwords, and other sensitive actions, until they complete the end-user ID verification step.

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  • Auto-enrollment and flexible enforcement

    To help users get started with the self-service tool, Specops offers flexible enrollment options. Administrators can automatically enroll users to the password reset system, without requiring users to do anything. This can be achieved with any identity provider that has identifier information in Active Directory (for example: Mobile Code, Duo Security, Symantec VIP, Okta, PingID, and more).

    Administrators can also guide users to the enrollment process via notifications. Enrollment notifications can include emails, a balloon tip pop-up, or even an unclosable fullscreen browser when the user logs in to Windows. The tool also offers various reports to help you keep track of your enrollment progress.

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Sound like a good fit?

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  • Accessible from any web browser, the Windows logon screen, and the mobile app
  • Updates the local cached credentials for remote users even off VPN
  • Helpdesk interface for verifying users, unlocking user accounts, and setting temporary passwords
  • User enrollment enforcement with unclosable fullscreen browser
  • Auto-enrollment options with mobile code, Duo, Okta, Ping, Yubikey, Passkeys, Entra ID and more
  • Enrollment notifications via system tray, and email
  • Statistics and audit reporting to view usage and track system events
  • User interface available in multiple languages including English, French, German, and many more
  • 20+ identity service providers including Duo, Manager verification, Microsoft Authenticator, Mobile Code, Okta, Ping, Yubikey, and more
  • Customizable user interface, change the text, logo, and colors
  • MFA-fatigue attack resistant factor options like Trusted Network Location, Microsoft Authenticator, Google Authenticator, and more
  • Block/allow self-service password resets by geographical location (country), or specific IP addresses
  • Block the use of over 4 billion compromised passwords in real-time at password reset/change

Simple to install and configure

In just a few minutes you’ll have online password reset with multiple third-party identity providers configured in no time.

Try it for FREE, today!

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Customer Reviews

Specops is a great password reset tool

“This has allowed us to make passphrase changing as easy as possible. Our providers don’t want to spend a lot of time having to change passphrases so this makes it easier for them to do that.”

Simple password management

Reasons for Choosing Specops uReset: Ease of use and the fact that no one else provided a way to reset your passwords when the laptop holds onto cached credentials.”

Simple user password reset solution

“It works really well. Once set up, users can easily navigate the tool without needing help. That’s the most important part of any solution for me.”

4 stars

Additional Resources

Gold Award on!

Brien Posey, “It does exactly what it is supposed to do, without any needless complexity standing in the way of efficiency.”

Full Review

Windows expert review on

Timothy Warner, “…you’ll find uReset works exactly as advertised and is user-friendly enough to be comfortable for the most stubborn employee you support.”

Full Review

Mobile workforce manages passwords around the clock

Allan Myers needed a way for their mobile workers to manage their password-related tasks any time of day on any device.

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Quickly resetting insecure passwords after ransomware attack

When a group of hackers used weak passwords to carry out a ransomware attack on the municipality of Kalix in Sweden, the municipality worked with IT consultants and security experts to complete system upgrades.

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