Our dedicated Product Specialist team is always ready to help you when you need it the most.
Contact Support
The Reset Password link does not appear on the logon page after reboot
Possible cause
The computer is booting before the network stack has been brought up. This is common when systems are used with wireless or gigabit connected NIC’s.
Possible solution
- You may want to disable Fast Logon Optimization. You can do this with Group Policy, using the Always wait for the network at computer startup and logon policy setting. You can find this setting underComputer Configuration/ Administrative Templates/ System/ Logon.
- If you are using Windows 7, you can do this with Group Policy using the Startup Policy Processing Wait Time policy setting. You can find this setting under Computer Configuration/Administrative Templates/ System/ Group Policy.