Knowledge Base

In this article we will review how to predict when users’ passwords will expire when affected by a Specops Password Policy, as well as troubleshoot if passwords are not expiring when expected. In general, it is good to be aware that any Active Directory native tools for password expiration will not be aware of Specops...

In this article we will review the general troubleshooting process if users are not receiving password expiration warning emails sent by Specops Password Notification. For all Password Notification issues, we will begin by checking the Windows Application event log for any errors or warnings with source Specops Password Notification Server, Under normal operation you should...

Specops Password Notification Server will initiate the process to generate password expiration email reminders once every 24 hours, by default at midnight in the time zone configured in Windows on the server. In this article we will review how to adjust the polling time. Set the Polling Time in the Registry On the Specops Password...

In this article we will review what to do if you find that Specops Password Notification is sending email alerts as if users password would expire based on the Default Domain Policy and appears to be ignoring a different expiration policy in either an AD Fine-Grained Password Policy or a Specops Password Policy with Length-based...

When configuring your Specops Password Notification policy, you may encounter an error on saving the policy CC field must either be empty or contain a valid email address The CC field supports only a single email address. Multiple email addresses are not supported. If you must CC multiple recipients please use a distribution list or...

In this article we will review how to identify Group Policy Objects (GPOs) in your Active Directory that contain Specops Password Notification settings. Specops Password Notification uses user-based GPOs to target users for password expiration notifications. However unlike traditional GPO settings, Password Notification settings may not appear in standard group policy analysis tools such as...

If you receive the following error in the event logs when attempting to send email notifications, please follow the below steps. This is due to the product not using TLS 1.2 unless you explicitly tell it to: There are 2 options that will fix this issue: Option 1: Modify the config file located here: “C:\Program...