Specops Software

Enabling Email Notifications from Specops Authentication

Email notifications sent from the Specops Authentication platform (uReset, Secure Service Desk, Key Recovery) must be sent from an email address in the customer domain. Allowed Domains The sender address must be from an email domain associated with your... Read More

Specops Software

Error Saving Identity Service Configuration

When configuring third party identity services (e.g. Duo, Okta, Verify, PingID, Symantec VIP) you may encounter an error after saving the configuration in the Identity Services section of the Specops Authentication Admin Web That shouldn’t happenSomething went wrong, an... Read More

Specops Software

Enabling the Logon Tile for Password Reset

This article will review how to replace the Reset Password link below the password field with a separate user logon tile that launches the password reset page. These steps will work with the Specops Authentication client for both uReset... Read More

Specops Software

Wrapping Third Party Credential Providers

The Specops Authentication client operates as a Windows credential provider in order to enhance the user experience when using Specops products from AD-joined Windows workstations. For Specops Password Policy this means improving the user feedback during a CTRL+ALT+DEL password... Read More

Specops Software

uReset Clients Do Not Show Reset Password Link at Logon

When using Specops uReset with the Specops Authentication client, users can initiate the password reset process via a Reset Password link that appears at the windows login and lock screens. This article will review how to troubleshoot situations where... Read More

Specops Software

Running Password Auditor as a Different User

In this article we will review the steps required to run Specops Password Auditor as a different user than the one currently logged into Windows. Newer Windows shortcuts have removed the ability to right-click ‘run as different user’ —... Read More

Specops Software

You cannot enroll for this service

uReset users may report the following message appears when attempting to reset their password: You cannot enroll for this service No Policy has been configured for you for this service. This message indicates that uReset is set to Group... Read More