This section contains troubleshooting tips for common operating system deployment issues.
No connection could be made because the target machine actively refused it
Could not connect to net.tcp://computer.domain.local:4375/ Specopssoft.OSDeploy/DeploymentServer. The connection attempt lasted for a time span of 00:00:01.0010531. TCP error code 10061: No connection could be made because the target
machine actively refused it
When adding a remote deployment server, the tcp communications is required to establish communications to the specified port. The timeout will occur when the deployment server cant create the services on the remote system.
Add .Net WCF Activation in Server features. (http non—activation)
PXE booting fails
Network switches may not be configured properly. This does not allow the clients to discover all available Deployment Servers by broadcasting.
- Your network switches must be properly configured to work with PXE.
Default reinstall fails
The Client Side Extension is not installed on the client.
- Verify that you have a GPO with the Specops Client Side Extension
- If you do not have the Client Side Extension, you will need to do the following:
- Right-click on the OU, and click Create a GPO in this domain and Link it here.
- In the text field, enter a name for the GPO, and click OK.
- Right-click on the newly created GPO, and click Edit.
You will need to edit the GPO with the following settings:
- Expand Computer Configuration, Policies, Software Settings, and click Software Installation. Add your msi package from your file server in the GPO.
- Right-click Specops Password Client (x86) and select Properties.
- Select the Deployment tab and click Advanced.
- Verify that the Make this 32-bit X86 application available to Win64 machines checkbox is NOT enabled.
- Click OK.
Windows Pre-installation environment (WinPE) fails
- Certain OS components, like device drivers, that are a required for WinPE to work, may not be present.
- WinPE cannot connect to the Deployment Share of your Deployment Server.
- The required drivers are pre-loaded in the boot image and may need to be added to the driver repository. The version of WinPE in the boot image is based on Windows 8. Despite what OS you intend to deploy, you must have such drivers in the repository.
- If the connection cannot be established you should verify that your network card is active, and has an IP address, that DNS name resolution is working properly and that there is no Windows security issues blocking the connection. See the MDT installation log for more details.
The required drivers have not been added to the driver repository.
The WMI name for the Make and Model of the computer may not have matched correctly during installation.
- Add the drivers to the driver repository.
- Visit your computer’s manufacturer’s website to download the drivers you want to import.
- If you download the drivers in .cab format, you will need to extract the files.
- Open the Specops Deploy/OS admin tool.
- In the navigation pane, expand Drivers.
- Right-click the folder where you wish to add your drivers and select Import Drivers…
- Enter or browse to the file path where the drivers can be found.
- Click Execute.
The configured timeout value is too short.
Increase the operation timeout value, using the registry settings:
When migrating User State from Windows XP an error occurs where a file cannot be found
- MDT 2012 cannot find the USMT file for Windows XP because MDT 2012 unpacks the USMT5 files and Windows XP expects USMT3.
You will need to create a USMT3 folder in DeploymentShareToolsX86 and unpack the CAB file into this folder.
Create a folder called USMT3 in
Note: There is already a directory called USMT5. Verify that you have created a new directory called USMT3.
- Locate the file USMT30_x86.cab. It is located in the Deployment Repositorytoolsx86 directory.
- Extract the cab in the USMT30_x86.cab in the USMT3 folder you created in step 1 (above).
- Publish the deployment repository from the Specops Deploy/OS admin tool.
- Open the Specops Deploy/OS admin tool.
- In the navigation pane, select Servers.
- Right-click on the image server and select Publish Deployment Repository.
“Access is Denied” error when importing an OS from DVD
Either disable McAffee Antivirus Realtime Protection while you do the import, or setup exclusions of the DVD Drive and Specops Deploy repository folder.
In-place upgrade stalls when switching languages
When performing an in-place Windows 10 upgrade, the installation will stall if the image used is not the same language as is currently installed, e.g. if the installed system language is English, and the image used is Swedish.
Only perform in-place upgrades when the languages match (i.e. English to English, Swedish to Swedish etc.)