This section contains troubleshooting tips for common application deployment issues.
Specops Deploy server not found in Active Directory
Possible cause
The Specops Deploy Server service is unable to create a Service Connection Point (SCP) for Specops Deploy in Active Directory because access was denied. The SVC_SD (Deploy Service Account) does not have the correct permissions on the computer object of the feedback server in AD.
Possible solution
- Open Active Directory Users and Computers.
- Navigate to the server, and select Properties and Security.
- Give “SVC_SD” Full Control on this object and all descendent computer objects.
- Click OK.
- Restart the Specops Deploy Server.
- Refresh Active Directory Users & Computers. You should now see some new child objects.
The server component could not be created on the server
Possible cause
The Specops Deploy Server service is unable to create a Service Connection Point (SCP) for Specops Deploy in Active Directory because access was denied. The SVC_SD (Deploy Service Account) does not have the correct permissions on the computer object of the feedback server in AD.
Possible solution
- Open Active Directory Users and Computers.
- Navigate to the server, and select Properties and Security.
- Give “SVC_SD” Full Control on this object and all descendent computer objects.
- Click OK.
- Restart the Specops Deploy Server.
- Refresh Active Directory Users & Computers. You should now see some new child objects.
Missing installation
Possible cause
- The client is not installing the application because it is not a member of the security group.
- The share where the application files are located do not have permissions for Authenticated users.
Possible solution
- Add the client to the group.
- Rerun GPUPDATE to install the application.
Missing feedback
Possible cause
The Specops Deploy Server is unable to save the information to a network share called IFP on the feedback server. The Server was unable to share the folder.
Possible solution
- Add the SCV_SD account to “Local Administrators” and restart the Specops Deploy Server Service.
- Verify in the log file that the folders were successfully shared.
-
Delete the below registry key:
HKEY_LOCAL_MACHINESOFTWARESpecopsSoftSpecops DeployClient Side ExtensionManaged DeploymentsSystem
- Run a GPUPDATE to redeploy the application.