How to close the verification gap before attackers exploit it
Service desks have evolved from internal support functions into prime hunting grounds for cybercriminals. Armed with AI voice synthesis technology and sophisticated social engineering techniques, attackers are systematically targeting the human element – turning help desk agents into unwitting accomplices who hand over password resets and disable multi-factor authentication.
Download our exclusive research report and discover:
- Real-world case studies from M&S, Clorox, Google, Air France-KLM, MGM Resorts, and other major breaches
- Why AI voice cloning and social engineering are so effective against service desks
- The three-pillar defense strategy that stops social engineering attacks
- Five immediately actionable steps to make a vulnerable process secure
- How to implement phishing-resistant verification that can’t be bypassed
