Specopssoft.OSDeploy/ImageServer Did Not Receive a reply within the configured timeout (00:30:00)

When publishing a new driver in Specops Deploy OS you may receive the following error message:

Specopssoft.OSDeploy/ImageServer did not receive a reply within the configured timeout (00:30:00).

This happens when  the publish takes longer than the expected 30 minutes.

  • The fix is quite easy. Browse to the following settings in the registry, and change the timeout value to 3600, instead of 1800.
    • HKLM\SOFTWARE\Specopssoft\Specops Deploy\Admin Tools OS\ConnectionTimeout
    • HKLM\SOFTWARE\Specopssoft\Specops Deploy\Deployment Server\ ConnectionTimeout
    • HKLM\SOFTWARE\Specopssoft\Specops Deploy\Image Server\ ConnectionTimeout

Restart the Deployment Server service, the Image Server service, and the OS Admin Tool. If the publish fails again, increase the value to two hours.

(Last updated on August 9, 2023)


darren james

Written by

Darren James

Darren James is a Senior Product Manager at Specops Software, an Outpost24 company. Darren is a seasoned cybersecurity professional with more than 20 years of experience in the IT industry. He has worked as a consultant across various organizations and sectors, including central and local governments, retail and energy. His areas of specialization include identity and access management, Active Directory, and Azure AD. Darren has been with Specops Software for more than 12 years and brings his expertise to the support and development of world-class password security and authentication solutions. 

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