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Articles written by Marcus White
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Sep
11
[New whitepaper] How to secure your service desk against social engineering attacks
At first glance, these companies couldn't be more different. A cleaning products giant, an iconic British retailer, a tech behemoth, and Las Vegas entertainment empire. Different industries, different locations, and different business models entirely. Yet they all share something unfortunate:…
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Aug
27
Specops expands cloud offering to self-service password resets
Good news for cloud-first organizations: we’re pleased to announce Specops uReset is now joining Specops Secure Service Desk as being supported for customers who have fully migrated to the Entra ID cloud. Specops uReset is now available for cloud-only environments,…
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Aug
13
Stale admin account with ‘123456’ password gives McDonald’s a security scare
Interacting with a chatbot as part of a hiring process feels somewhat dystopian from a candidate’s perspective. In this case, there was almost an added twist when candidate data was nearly exposed thanks to weak cybersecurity controls from the chatbot…
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Aug
11
Third-party risk: Behind the Google, Chanel, & Air France-KLM breaches
2025 has been a summer of high-profile breaches. This post will focus on four notable and high-profile victims: Chanel, Google, Air France, and KLM. Although the companies and exact data sets differ, these breaches share a clear pattern: attackers compromised…
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Aug
05
MFA failure costs Hamilton $18m in cyber insurance payout
On February 25th, 2024, a sophisticated ransomware attack struck the City of Hamilton, crippling roughly 80 percent of its network. This included business licensing, property-tax processing, and transit-planning systems. Cybercriminals proceeded to demand an $18.5 million ransom that the city…
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Aug
04
How one weak password destroyed KNP: A sad lesson in the cost of password neglect
Businesses fail all the time, for all sorts of reasons. Especially startups and fledgling ventures. So when a business like Knights of Old (trading as KNP Logistics Group) survives a century and a half, through enough recessions, wars, government changes,…
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Jul
28
“Can you reset my password?” How a simple service desk attack cost Clorox $400 million
Last week, cleaning products giant Clorox took the unusual step of suing its IT services partner Cognizant for gross negligence. Clorox are alleging that the August 2023 ransomware attack they suffered came about thanks to an incredibly simple piece of…
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Jul
15
[New research] Heatmap of 10 million breached passwords: 98.5% are weak
The Specops research team has analyzed 10 million random passwords from the 1 billion+ breached password list used by Specops Password Auditor. These are all real compromised passwords that have been captured by Specops, which you can scan your own…
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Jul
11
Hackers’ 5 top password cracking techniques
Cyber-attacks come in many forms and continue to evolve, but there’s one tried and trusted unauthorized entry method that’s stood the test of time – cracking a user’s password. Despite this, too many organizations still rely on outdated advice and…
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Jul
10
NHS cybersecurity experts talk passwords and Specops
NHS organizations have a challenge on their hands when it comes to cybersecurity. They have to defend sprawling, heterogeneous IT environments against relentless cyber‑threats, all while keeping their number one priority in mind: patient care. On a recent Specops webinar,…
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