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Articles written by Beth Grayson
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Aug
31
Leetspeak passwords – predictable and crackable
Leetspeak — sprinkling your password with “4”s for “A,” “0”s for “O,” “$”s for “S” — has become a go‑to trick for users trying to satisfy complexity rules while keeping something vaguely memorable (e.g. P4$$w0rd). But the hard truth is…
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Apr
19
Password reset best practices for helpdesk
According to research from Forrester, a significant percentage of calls to the helpdesk are relating to password problems, with each password reset costing an average of $70 to carry out. Implementing a self-service password reset solution is a great way…
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