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Beth Grayson

Beth is a cybersecurity writer based in the UK, with 3+ years’ experience writing about B2B and technology topics.

Articles written by Beth Grayson

  • Helpdesk password reset best practices

    Password reset best practices for helpdesk

    According to research from Forrester, a significant percentage of calls to the helpdesk are relating to password problems, with each password reset costing an average of $70 to carry out. Implementing a self-service password reset solution is a great way…

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